It is said that the number of words and phrases in Japanese is much larger than in English. In English, the word “you” is used to refer to the person you are talking to, whether they are an adult, a child, or a friend, but in Japanese, we use different expressions depending on the person we are talking to. The word “you” is generally translated as “anata,” but in actual Japanese life, “anata” is not used very often. Many people add “san” to the first or last name of the person they are talking to, as in “Sato-san,” or “Yui-san.” However, for close partners such as colleagues and friends, juniors, and younger people, we often call them “kun” like “Sato-kun” and “Shota-kun,” and for small children we use “chan.” You may also call them by their first or last name alone, such as “Sato” or “Shota.” However, if the other person is a woman, most people use “san” instead of “kun.” Regardless of age or gender of the boss, it is common to refer to them by his or her title, such as “buchou (General Manager)” or “kachou (Manager).” They may also be called “Sato, General Manager” or “Sato, Manager” by adding their titles after their family names. When addressing a customer by name, add “sama” to the surname, as in “Sato-sama.” In the hospitality industry, such as in stores and restaurants, the term “okyaku-sama (customer)” is used. In addition to this, there are many other ways to refer to someone depending on the situation and relationship, such as “omae” used for a subordinate, or “kisama” when referring to someone in a derogatory manner.